Can I download results and documents?

iLab provides the ability for core customers to view and download results and documents from their service requests.

Step 1: Access your open orders.

From the core's home page, click on the View My Requests tab as shown in Figure 1.

Figure 1: Select the View My Requests tab to view all of your requests.

Step 2: Click on the appropriate service request.

Access the service request that contains the documents and/or results you would like to download shown in Figure 2.

Figure 2: To access your service request, click on the blue arrow to the left,

Step 3: Under Attachments & URLs, click the appropriate document link.

Core Facility staff may attach many things to a service request, including results, graphs, quotes, and many more. These may all be downloaded by clicking on the document link under Attachments & URLs section as shown in Figure 3.

Figure 3: Beneath the Attachments and URLs section you will be able to access any and all attachments and URLs.

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