How can I communicate with the core about my request?
There are two ways to communicate with the core about your request within the iLab application: the Contact Us tab, and the add comment section of the request.
On the request
To leave a comment for the core within the request, access the request from the View My Requests tab and click on the comment icon. (Figure 1)
The email form window will display. (Figure 2) Complete the required fields and the click send message.
The selected recipients will then receive your email and the message will displayed under the comments section on the request view. (Figure 3)
On the Contact Us tab
You may also use use the Contact Us tab within your core's page to contact the core. Simply navigate to your core's page, and then click the Contact Us tab. (Figure 4) Enter your question/issue in the text box provided, and click submit.
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