How can I communicate with the core about my request?

There are two ways to communicate with the core about your request: the Contact Us tab, and the add comment section of the request.

On the request

To leave a comment for the core within the request, access the request from the View Requests link and click on the comment icon. (Figure 1)

Figure 1: You may leave a comment for the core within the request itself by clicking the Access Service Request link, then click the comments icon.

The email form window will display. (Figure 2) Complete the required fields and the click send messageThe core will then receive your email.

Figure 2: Complete the email form and click Send Message.

On the Contact Us tab

You may also use the Contact Us tab within your core's page to contact the core. Simply navigate to your core's page, and then click the Contact Us tab. (Figure 3) Enter your question/issue in the text box provided, and click submit.

Figure 3: The Contact Us tab allows you to send an email to the core.


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