iLab Help > Core Facilities > Core Staff > Managing Service & Project Requests

How do core personnel indicate that work has started on a request?

If the user and core have agreed to the work, and the Financial Approver has approved the projected cost and payment, work may begin on the request. To continue:

STEP 1: Find the appropriate service request on your View All Requests tab. (Figure 1) 

Figure 1View All Requests tab.

STEP 2: Click the Begin button. (Figure 2) 

Figure 2: Click Begin.

The Status will update to processing. (Figure 3)

Figure 3: Status is now processing.

Once the status is processing, core staff can start to add service, charges, comments, milestones attachments and other items as they work on the project.

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