how do i determine the status of an order?
STEP 1: Click on Order History link.
On the left menu, click on the Order History link. (Figure 1)
A list of all orders, past and present, will display. The status bar will indicate the status of the order (Figure 2):
Box 1: Requested step:
Box 2: The Requested in Purchasing step:
Box 3: The Delivered step:
A green box indicates the step is complete. A blue box indicates the step is pending. If all boxes are red, order has been rejected, canceled, or is on hold.
Note: You may also hover your cursor over the status box to display a written description of the status. (Figure 3)
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