how do i determine the status of an order?

STEP 1: Click on Order History link.

On the left menu, click on the Order History link. (Figure 1) 

Figure 1Order History link

A list of all orders, past and present, will display. The status bar will indicate the status of the order (Figure 2):

Figure 2: Use the status bar to determine the order status.

  • Box 1: Requested step:

  • Box 2: The Requested in Purchasing step:

  • Box 3: The Delivered step:

A green box indicates the step is complete. A blue box indicates the step is pending. If all boxes are red, order has been rejected, canceled, or is on hold.

Note: You may also hover your cursor over the status box to display a written description of the status. (Figure 3) 

Figure 3: You may hover your cursor over the status to view.


Was this article helpful?