how do I download user lists?

STEP 1: Access Settings. 

From the institution’s home page, click the Settings tab. (Figure 1)

  Figure 1:  Settings tab

Figure 1: Settings tab

The first section you will see is titled, Download exportable lists for <institution name>

 STEP 2: Click on the Download button next to the All users list button. (Figure 2)

  Figure 2 : Download

Figure 2: Download

A new window will open and will display the following message (Figure 3):

  Figure 3:  Downloading message

Figure 3: Downloading message

The spreadsheet will download and will look like this (Figure 4):

  Figure 4:  Spreadsheet

Figure 4: Spreadsheet

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