How do I update payment information?
On the service request
When a service request is submitted for your approval, it may be necessary to add or update the payment information for the the request. As in other areas of iLab, this may be done easily by clicking on the financial icon. (Figure 1) Additionally, you may view lab member requests and update payment information by clicking the View Requests link.
When you have made all the necessary changes, click save, and then proceed with approval. You may receive an email confirming your changes.
On the invoice
You may also update payment information on the invoice.
Step 1: Click on Invoices
Under Core Facilities, click Invoices. Then click the magnifying glass icon to display the invoice. (Figure 2)
Step 2: Update payment information
Once the invoice displays, you may update the payment information by clicking on the payment icon. (Figure 3)
You may receive an email confirming your changes.
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