Essentials for New Accounts

• iLab Quick-Start Guide
• Help Resources Hub

Getting Started with iLab

• Using the iLab Help Site
• iLab Registration & Login Guide
• Registering with iLab
• Logging Into iLab
• Overall Navigation
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Overview

• Overview of Managing a Core

About My Core

• Editing About Our Core
• Inserting An Image

Schedule Equipment

• Overview of Schedule Equipment
• View Schedule
• Add, Edit or Remove a Schedule
• Schedule Settings
• Enabling Cancellation Notifications
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Kiosk and Interlock

• Overview of Kiosk and Interlock
• Managing Kiosk
• Preparing for Hardware Interlock
• Preparing for Software Interlock
• Setting Up Hardware Interlock
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Request Services

• Overview of Managing Request Services
• Editing Service Request Templates
• Editing Services
• Bulk Managing Services and Prices
• Managing Collaborative Cores
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View All Requests

• Overview of View All Requests
• Message Customers (Service Requests)
• Using Filters
• Managing a Single Service Request
• Request Status
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Advanced Sample Processing

• Overview of Advanced Sample Processing
• Creating a Container Type
• Creating and Managing Sample Request Forms
• Creating and Managing a Processor
• Creating a Service Grouping
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Studies

• Studies Overview
• Creating a New Study Template
• Initiating a New Study
• Reviewing and Approving a Study
• Key Panel Features
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Reservations

• Managing the Reservations Tab

People Tab

• Overview of People Interface
• Managing Access Requests
• Managing Permissions

Reporting

• Reporting
• Reporting Field Details

Billing

• Overview of Billing
• View Charges
• Creating a New Billing Event
• Billing Errors
• Managing Invoices
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Time Entry

• Time Entry

Charge Entry

• Overview of Charge Entry
• File Upload
• Quick Add

Administration

• Administration Overview
• Pricing
• Custom Forms
• Members Settings
• Customer Test Mode

Managing Publication Tracker

• Publication Tracker

Managing Collaboration on Requests and Reservation

• Collaboration on Requests and Reservations

Institution Dashboard

Researchers

• View/Update/Submit a cart
• View Prices
• View a Product
• Search for Products
• Determine the Status of an Order
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Lab Managers

• View Requests in an Order Block
• Find Previous Purchases
• Set Up Order Blocks
• Process Requests
• View Previous Purchases