iLab
      • Getting Started with iLab
        • Welcome to iLab help!
        • Using the iLab Help Site
        • Supported Browsers
        • Key iLab Terms
        • Registering with iLab
        • Logging Into iLab
        • Overall Navigation
        • Using Your Homepage
        • Contacting Support
        • My Profile
      • Managing a Group
        • Overview of Managing a Group
        • Membership Requests & Fund Numbers
        • Members
        • Budgets
        • Bulletin Board
        • Group Settings
        • View Requests
        • Invoices
        • Invoice Detail
        • Reporting
      • Using a Core
        • Overview of Using a Core
        • Core Facilities
        • About Our Core Tab
        • Schedule Equipment
        • My Reservations
        • Managing Favorite Resources
        • Using Kiosk
        • Request Services
        • View My Requests
        • Payment Methods
      • Managing a Core
        • Overview
          • Overview of Managing a Core
        • About My Core
          • Editing About Our Core
          • Inserting An Image
        • Schedule Equipment
          • Overview of Schedule Equipment
          • Add, Edit or Remove a Schedule
          • Confirm Usage
          • Message Customers (Reservations)
          • Creating Permission Groups
          • Review Usage
          • Upload Usage
          • Configurable Reservations
          • Usage Capping
          • Duration Pricing
          • Volume Discounts
          • Schedule Settings
        • Kiosk and Interlock
          • Overview of Kiosk and Interlock
          • Managing Kiosk
          • Managing Interlock
        • Request Services
          • Overview of Managing Request Services
          • Editing Service Request Templates
          • Editing Services
          • Managing Collaborative Cores
          • Managing Recurring Charges
        • View All Requests
          • Overview of View All Requests
          • Message Customers (Service Requests)
          • Using Filters
          • Managing a Single Service Request
          • Request Status
          • Changing Fund/Payment Information
          • Edit Request Actions
          • Adding Comments
          • Using Milestones
        • Advanced Sample Processing
          • Overview of Advanced Sample Processing
          • Creating a Container Type
          • Creating and Managing Sample Request Forms
          • Creating and Managing a Processor
          • Creating a Service Grouping
          • Creating a File Template
          • Processing a Sample
          • Assigning No Charges and Sample Reruns
          • Managing the Plate
        • Studies
          • Studies Overview
          • Creating a New Study Template
          • Initiating a New Study
          • Reviewing and Approving a Study
          • Key Panel Features
          • Initiating Work Off of a Study
          • Deleting a Study
        • Reservations
          • Managing the Reservations Tab
        • People Tab
          • Overview of People Interface
          • Managing Access Requests
          • Managing Permissions
        • Reporting
          • Reporting
          • Reporting Field Details
        • Billing
          • Overview of Billing
          • View Charges
          • Creating a New Billing Event
          • Billing Errors
          • Managing Invoices
          • Detached Invoices
          • Invoice Disputes
          • Refunds
          • Applying Taxes
        • Time Entry
          • Time Entry
        • Charge Entry
          • Overview of Charge Entry
          • File Upload
          • Quick Add
        • Administration
          • Other Settings
          • Administration Overview
          • Pricing
          • Custom Forms
          • Members Settings
          • Customer Test Mode
        • Managing Publication Tracker
          • Publication Tracker
      • Managing an Institution
        • Institution Dashboard
          • Institution Dashboard Overview
          • Summary of Cores
          • User Management
          • External Customer Numbers
          • Billing
          • Taxes
          • Reporting
          • Settings
      • Requisitioning
        • Researchers
          • View/Update/Submit a cart
          • View Prices
          • View a Product
          • Search for Products
          • Determine the Status of an Order
          • Create a Product
          • Add a One-Off Charge
          • Add Prices to a Product
        • Lab Managers
          • View Requests in an Order Block
          • Find Previous Purchases
          • Set Up Order Blocks
          • Process Requests
          • View Previous Purchases
      • Webinars
        • Upcoming Webinars
        • Previously Recorded Webinars
      Contact Support

    Was this article helpful?
    Yes () No ()

    Please fill out the contact form below and we will reply as soon as possible.

    Can't find what you're looking for?

    Contact Support
    • Quick links
    • Welcome to iLab help!
    • Contacting Support
    • Registering with iLab

    Copyright © 2018 - Knowledge Base Software Powered by