Cancellation Notifications

Role: Core Customers

The Cancellation Notifications feature enables Core Customers to receive email notifications when other Core Customers cancel scheduled reservations on selected calendars within the next thirty days.

This feature provides an opportunity for Core Customers with appropriate access to potentially book an available time slot. 

However, it's important to note that this feature does not guarantee availability for all Core Customers, and Cancellation Notifications may not be available on all calendars.

The setting for Cancellation Notifications is enabled/disabled by the Core Administrator when following the instructions provided on the Enabling Cancellation Notifications page.

Subscribing for Cancellation Notifications

Core Customers must toggle the switch for this setting on each calendar's View Schedule interface to enable Cancellation Notifications. By turning it on, they will subscribe to email alerts when other Core Customers cancel their scheduled reservations.

A user remains subscribed until they turn off the Cancellation Notification toggle. 

Notifications via Email

When a reservation is canceled, Core Customers who have enabled Cancellation Notifications for a specific calendar will receive email notifications at their iLab email address. This makes it convenient for Core Customers to view and potentially book the available time slot.  

The email notification includes:

  1. The name of the calendar; 
  2. The canceled reservation time;
  3. And a quick access link to the calendar;    

These notifications allow Core Customers with the appropriate access, such as Training/Permissions, Access, Approvals, etc., to take advantage of the newly available time slot. 

It's worth noting that other Core Customers also receive Cancellation Notifications, and there is a possibility that another customer in a busy core facility may claim the available time slot.

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