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      • Welcome to iLab Help Site
        • Quick Start Guide
          • Overview of Using the Help Site
          • Essentials for New Accounts
        • Getting Started with iLab
          • Using the iLab Help Site
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        • Overview of Using a Core
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        • About Our Core Tab
        • Schedule Equipment
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      • Managing a Core
        • Overview
          • Overview of Managing a Core
        • About My Core
          • Editing About Our Core
          • Inserting An Image
        • Schedule Equipment
          • Overview of Schedule Equipment
          • Add, Edit or Remove a Schedule
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          • Message Customers (Reservations)
          • Creating Permission Groups
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        • Kiosk and Interlock
          • Overview of Kiosk and Interlock
          • Managing Kiosk
          • Preparing for Hardware Interlock
          • Preparing for Software Interlock
          • Setting Up Hardware Interlock
          • Setting Up Software Interlock
        • Request Services
          • Overview of Managing Request Services
          • Editing Service Request Templates
          • Editing Services
          • Managing Collaborative Cores
          • Managing Recurring Charges
        • View All Requests
          • Overview of View All Requests
          • Message Customers (Service Requests)
          • Using Filters
          • Managing a Single Service Request
          • Request Status
          • Changing Fund/Payment Information
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          • Adding Comments
          • Using Milestones
        • Advanced Sample Processing
          • Overview of Advanced Sample Processing
          • Creating a Container Type
          • Creating and Managing Sample Request Forms
          • Creating and Managing a Processor
          • Creating a Service Grouping
          • Creating a File Template
          • Processing a Sample
          • Assigning No Charges and Sample Reruns
          • Managing the Plate
        • Studies
          • Studies Overview
          • Creating a New Study Template
          • Initiating a New Study
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          • Key Panel Features
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          • Managing the Reservations Tab
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          • Overview of People Interface
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          • Creating a New Billing Event
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    • Welcome to iLab Help Site

    Welcome to iLab Help Site

    • Q A Quick Start Guide 2 questions
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    • Q A Getting Support 1 questions

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