Quick Add

Role: Core Administrator

The Quick Add function of the Charge Entry interface allows you to manually add charges to the system. It offers two Quick Add options - one is to create a new service request, the other is to add a charge to an existing request in the status of processing. Note: The Charge Entry feature must be enabled by iLab. 


Add Charges to New Service Request

There are two ways of adding charges using Quick Add: adding them to a new request or adding them to an existing request. Note that the option to create a new service request through the Quick Add interface needs to be enabled by iLab. If it is not enabled, you will only have the ability to add charges to an existing request.

To Quick Add a charge to a new service request, select the "Create a New Request" tab and complete the fields below:

  1. Select Owner: Select a user as the owner for the new request. Note that you can change the scope of the search between current customer, this institution and all users (including external users). 
  2. Service Charge: Select the service you want to add a charge for (as defined in your core's Services). You can also add a custom charge, by selecting the Custom Charge option at the bottom of the list. If you select this option, you need to populate two additional fields: Charge Name and Charge Amount:
  3. Notes: Any notes you would like to associate with the charge
  4. Quantity: The quantity for the charge
  5. Date Purchased: The date of purchase (the time will be set to 12:00am in the institution's time zone)
  6. Reset Form: clear the fields above
  7. Add to list: add the charge to the list

When you have added the charges to the list, review them in the panel below and make any modification or delete them with the red "X" on the right. Once finalized, click "Create Request and Confirm Charges".

Next, select the Payment Method for the new request. Indicate if you want to skip financial approvals (if this option is enabled for your institution) and if you want to mark the charges on this request as completed. Finally, click "Submit Request" to finalize the service request and added charges. 

You can now review and modify the added charge is in the bottom panel.


Add Charges to Existing Service Request

To Quick Add charges to an existing service request, select the "Add to Existing Request" tab (your core may only allow for adding charges to existing request, in which case the Create a New Request option is not visible). Then, complete the fields below:

  1. Find Service Request: Select an existing "processing" service request.
  2. Service Charge: Select the service you want to add a charge for (as defined in your core's Services). You can also add a custom charge, by selecting the Custom Charge option at the bottom of the list. If you select this option, you need to populate two additional fields: Charge Name and Charge Amount:
  3. Notes: Any notes you would like to associate with the charge
  4. Quantity: The quantity for the charge
  5. Date Purchased: The date of purchase (the time will be set to 12:00am in the institution's time zone)
  6. Reset Form: clear the fields above
  7. Add to list: add the charge to the list

When you have added the charges to the list, review them in the panel below and make any modification or delete them with the red "X" on the right. Once finalized, click "Confirm Charges".

You can now review and modify the added charge is in the bottom panel.


View and update added charges

When charges have been added using Quick Add, you can view and modify them in the bottom panel of the interface: 

  1. Date filter: toggle whether you want to view charges by date created (when they were added using the Quick Add interface) or date purchased (the date assigned to the charges), and pick the specific day you would like to review. Then, click "display charges" (item 3) to update.
  2. View only charges entered by me: Toggle if you want to charges entered by all users, or only ones you created. Again, click "display charges" (item 3) to update.
  3. Display charges: refresh the list of charges with the current filters and options.
  4. Charges list: List all charges that were successfully added. This panel lets you directly make modifications to the uploaded charges, including the user who entered the charges, service notes, billing status, work status and billing information. For more information, see View All Requests Overview‍ (the functionality directly mirrors that of the Request Detail panel).

Daily Billing Link

The View All Requests tab has a short-cut link to the Quick Add interface, called Daily Billing:


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