To support your iLab implementation and usage, we've compiled a growing collection of practical guides and resources. Whether you're in the early stages of onboarding, preparing to test your workflows, or finalizing go-live communications, each document below provides targeted instructions, training resources, and ready-to-use templates tailored to your role.
These resources are designed to help service center staff, administrators, and researchers get up to speed with scheduling, permissions, support, and communication workflows using the iLab system. This is a living collection—more topics may be added over time as new needs or areas of focus emerge. Feel free to check back anytime for newly added guides or manuals.
The table below summarizes each document, giving you their focus area, and provides direct links for further learning and support:
| Name | Description | Link |
Learn More |
|---|---|---|---|
| Request Services Testing Manual | A step-by-step guide for service center staff to test and validate workflows before iLab go-live. |
Request Services Collectoom Recorded Webinars |
|
| Scheduling and Managing Permissions Testing Manual | A hands-on guide to test scheduling workflows and manage equipment access and training permissions before launch. |
Creating Permission Groups Schedule Settings |
|
| Go-Live Guide | Go-live transition guide with support ticketing instructions, help links, and customizable communication templates for users, PIs, and kiosk operations. |
iLab FAQs Community Forum System Status |