iLab software serves a global user base, with institutions located across various continents. To optimize performance and comply with local data regulations, iLab is hosted on five different servers or instances. For example, institutions in the United States generally log in via my.ilabsolutions.com. Customers from facilities located in Europe log in via eu.ilabsolutions.com, while customers of Asia-Pacific institutions access the platform through au.ilabsolutions.com, among others. This regional server configuration ensures a more efficient and reliable user experience.
Use the iLab Access Guide Widget if you are unsure of which link to use.