Determine the Status of an Order

Role: Researcher

STEP 1: Click on Order History link.

On the left menu, click on the Order History link.

  Figure 1 :  Order History  link

A list of all orders, past and present, will display. The status bar will indicate the status of the order:

  Figure 2 : Use the status bar to determine the order status.

  • Box 1: Requested step
  • Box 2: The Requested in Purchasing step
  • Box 3: The Delivered step

A green box indicates the step is complete. A blue box indicates the step is pending. If all boxes are red, order has been rejected, canceled, or is on hold.

Note: You may also hover your cursor over the status box to display a written description of the status. 

 Figure 3: You may hover your cursor over the status to view.

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